MyPet Outage History

MyPet is up right now

Pingoru has recorded 12 incidents for MyPet: 12 in the last 12 months and 0 in the last 90 days.

Source: status.mypethq.io

12incidents recorded
12last 12 months
0last 90 days
3 hourstypical duration

Incidents, newest first

Major June 3, 2026 Shop unavailable shop.mypethq.io – Websites (MyPet Shop)

Started Jun 03, 2026, 01:50 PM UTC· resolved Jun 03, 2026, 01:50 PM UTC

  1. resolved Jun 03, 2026, 01:50 PM UTC

    Our shop is currently unavailable. This is a 3rd party issue with Shopify. We are actively monitoring and will provide updates. This also impacts the purchasing experience inside our main application.

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Major May 19, 2026 User interfaces are down 1h 17m Websites (myvet.mypethq.io), Websites (app.mypethq.io)

Started May 19, 2026, 09:12 PM UTC· resolved May 19, 2026, 10:29 PM UTC

  1. investigating May 19, 2026, 09:12 PM UTC

    Both MyVet and app are experiencing issues as our service provider Netlify is down. We'll update this as we know more and decide a path forward. This incident now looks resolved.

  2. resolved May 19, 2026, 10:29 PM UTC

    Netlify have notifed us that the issue is solved and they're monitoring.

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Major March 11, 2026 myvet.mypethq.io and app.mypethq.io are down 2h 3m Websites (myvet.mypethq.io), Websites (app.mypethq.io)

Started Mar 11, 2026, 08:42 AM UTC· resolved Mar 11, 2026, 10:46 AM UTC

  1. investigating Mar 11, 2026, 08:42 AM UTC

    app.mypethq.io went down.

  2. investigating Mar 11, 2026, 08:49 AM UTC

    app.mypethq.io recovered.

  3. investigating Mar 11, 2026, 09:33 AM UTC

    myvet.mypethq.io went down.

  4. investigating Mar 11, 2026, 09:43 AM UTC

    myvet.mypethq.io recovered.

  5. investigating Mar 11, 2026, 10:42 AM UTC

    myvet.mypethq.io went down.

  6. resolved Mar 11, 2026, 10:46 AM UTC

    myvet.mypethq.io recovered.

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Major January 26, 2026 Vet Envoy Integration for Microchip registration is down 3m API's (Vet Envoy Integration for Microchip registration)

Started Jan 26, 2026, 12:34 AM UTC· resolved Jan 26, 2026, 12:38 AM UTC

  1. investigating Jan 26, 2026, 12:34 AM UTC

    Vet Envoy Integration for Microchip registration went down.

  2. resolved Jan 26, 2026, 12:38 AM UTC

    Vet Envoy Integration for Microchip registration recovered.

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Major January 23, 2026 Vet Envoy Integration for Microchip registration is down 13m API's (Vet Envoy Integration for Microchip registration)

Started Jan 23, 2026, 09:44 AM UTC· resolved Jan 23, 2026, 09:58 AM UTC

  1. investigating Jan 23, 2026, 09:44 AM UTC

    Vet Envoy Integration for Microchip registration went down.

  2. resolved Jan 23, 2026, 09:58 AM UTC

    Vet Envoy Integration for Microchip registration recovered.

Read the full incident report →

Major January 18, 2026 Vet Envoy Integration for Microchip registration is down 48m API's (Vet Envoy Integration for Microchip registration)

Started Jan 18, 2026, 05:04 PM UTC· resolved Jan 18, 2026, 05:53 PM UTC

  1. investigating Jan 18, 2026, 05:04 PM UTC

    Vet Envoy Integration for Microchip registration went down.

  2. resolved Jan 18, 2026, 05:53 PM UTC

    Vet Envoy Integration for Microchip registration recovered.

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Major January 16, 2026 Vet Envoy Integration for Microchip registration is down 3m API's (Vet Envoy Integration for Microchip registration)

Started Jan 16, 2026, 03:55 PM UTC· resolved Jan 16, 2026, 03:58 PM UTC

  1. investigating Jan 16, 2026, 03:55 PM UTC

    Vet Envoy Integration for Microchip registration went down.

  2. resolved Jan 16, 2026, 03:58 PM UTC

    Vet Envoy Integration for Microchip registration recovered.

Read the full incident report →

Major January 11, 2026 myvet.mypethq.io and app.mypethq.io are down 2h 3m Websites (myvet.mypethq.io), Websites (app.mypethq.io)

Started Jan 11, 2026, 06:35 AM UTC· resolved Jan 11, 2026, 08:38 AM UTC

  1. investigating Jan 11, 2026, 06:35 AM UTC

    myvet.mypethq.io went down.

  2. investigating Jan 11, 2026, 06:36 AM UTC

    app.mypethq.io went down.

  3. investigating Jan 11, 2026, 07:40 AM UTC

    myvet.mypethq.io recovered.

  4. investigating Jan 11, 2026, 07:40 AM UTC

    app.mypethq.io recovered.

  5. investigating Jan 11, 2026, 07:43 AM UTC

    myvet.mypethq.io went down.

  6. investigating Jan 11, 2026, 07:43 AM UTC

    app.mypethq.io went down.

  7. investigating Jan 11, 2026, 08:37 AM UTC

    app.mypethq.io recovered.

  8. resolved Jan 11, 2026, 08:38 AM UTC

    myvet.mypethq.io recovered.

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Major January 8, 2026 Microchip look up tool and Vet Envoy Integration for Microchip registration are down 11h 20m API's (Microchip look up tool), API's (Vet Envoy Integration for Microchip registration)

Started Jan 08, 2026, 02:07 AM UTC· resolved Jan 08, 2026, 01:28 PM UTC

  1. investigating Jan 08, 2026, 02:07 AM UTC

    Microchip look up tool went down.

  2. investigating Jan 08, 2026, 02:11 AM UTC

    Microchip look up tool recovered.

  3. investigating Jan 08, 2026, 01:19 PM UTC

    Vet Envoy Integration for Microchip registration went down.

  4. resolved Jan 08, 2026, 01:28 PM UTC

    Vet Envoy Integration for Microchip registration recovered.

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Major December 24, 2025 Microchip look up tool is down 3m API's (Microchip look up tool)

Started Dec 24, 2025, 08:28 AM UTC· resolved Dec 24, 2025, 08:31 AM UTC

  1. investigating Dec 24, 2025, 08:28 AM UTC

    Microchip look up tool went down.

  2. resolved Dec 24, 2025, 08:31 AM UTC

    Microchip look up tool recovered.

Read the full incident report →

Major December 23, 2025 Vet Envoy Integration for Microchip registration is down 8m API's (Vet Envoy Integration for Microchip registration)

Started Dec 23, 2025, 02:29 PM UTC· resolved Dec 23, 2025, 02:38 PM UTC

  1. investigating Dec 23, 2025, 02:29 PM UTC

    Vet Envoy Integration for Microchip registration went down.

  2. resolved Dec 23, 2025, 02:38 PM UTC

    Vet Envoy Integration for Microchip registration recovered.

Read the full incident report →

Major December 15, 2025 MyPet Shop is down 17h 39m Websites (MyPet Shop)

Started Dec 15, 2025, 12:17 AM UTC· resolved Dec 15, 2025, 05:57 PM UTC

  1. investigating Dec 15, 2025, 12:17 AM UTC

    MyPet Shop went down.

  2. investigating Dec 15, 2025, 12:26 AM UTC

    MyPet Shop recovered.

  3. investigating Dec 15, 2025, 12:47 AM UTC

    MyPet Shop went down.

  4. investigating Dec 15, 2025, 02:47 AM UTC

    MyPet Shop recovered.

  5. investigating Dec 15, 2025, 03:12 AM UTC

    MyPet Shop went down.

  6. investigating Dec 15, 2025, 03:37 AM UTC

    MyPet Shop recovered.

  7. investigating Dec 15, 2025, 03:47 AM UTC

    MyPet Shop went down.

  8. investigating Dec 15, 2025, 04:01 AM UTC

    MyPet Shop recovered.

  9. investigating Dec 15, 2025, 04:17 AM UTC

    MyPet Shop went down.

  10. investigating Dec 15, 2025, 04:37 AM UTC

    MyPet Shop recovered.

  11. investigating Dec 15, 2025, 05:13 AM UTC

    MyPet Shop went down.

  12. investigating Dec 15, 2025, 05:32 AM UTC

    MyPet Shop recovered.

  13. investigating Dec 15, 2025, 05:47 AM UTC

    MyPet Shop went down.

  14. investigating Dec 15, 2025, 06:02 AM UTC

    MyPet Shop recovered.

  15. investigating Dec 15, 2025, 06:13 AM UTC

    MyPet Shop went down.

  16. investigating Dec 15, 2025, 06:36 AM UTC

    MyPet Shop recovered.

  17. investigating Dec 15, 2025, 06:47 AM UTC

    MyPet Shop went down.

  18. investigating Dec 15, 2025, 07:27 AM UTC

    MyPet Shop recovered.

  19. investigating Dec 15, 2025, 07:42 AM UTC

    MyPet Shop went down.

  20. investigating Dec 15, 2025, 08:07 AM UTC

    MyPet Shop recovered.

  21. investigating Dec 15, 2025, 08:53 AM UTC

    MyPet Shop went down.

  22. investigating Dec 15, 2025, 09:11 AM UTC

    MyPet Shop recovered.

  23. investigating Dec 15, 2025, 09:37 AM UTC

    MyPet Shop went down.

  24. investigating Dec 15, 2025, 10:11 AM UTC

    MyPet Shop recovered.

  25. investigating Dec 15, 2025, 10:52 AM UTC

    MyPet Shop went down.

  26. investigating Dec 15, 2025, 11:06 AM UTC

    MyPet Shop recovered.

  27. investigating Dec 15, 2025, 11:22 AM UTC

    MyPet Shop went down.

  28. investigating Dec 15, 2025, 11:33 AM UTC

    MyPet Shop recovered.

  29. investigating Dec 15, 2025, 11:42 AM UTC

    MyPet Shop went down.

  30. investigating Dec 15, 2025, 11:56 AM UTC

    MyPet Shop recovered.

  31. investigating Dec 15, 2025, 12:07 PM UTC

    MyPet Shop went down.

  32. investigating Dec 15, 2025, 12:21 PM UTC

    MyPet Shop recovered.

  33. investigating Dec 15, 2025, 12:32 PM UTC

    MyPet Shop went down.

  34. investigating Dec 15, 2025, 01:11 PM UTC

    MyPet Shop recovered.

  35. investigating Dec 15, 2025, 01:32 PM UTC

    MyPet Shop went down.

  36. investigating Dec 15, 2025, 01:36 PM UTC

    MyPet Shop recovered.

  37. investigating Dec 15, 2025, 01:47 PM UTC

    MyPet Shop went down.

  38. investigating Dec 15, 2025, 02:02 PM UTC

    MyPet Shop recovered.

  39. investigating Dec 15, 2025, 02:12 PM UTC

    MyPet Shop went down.

  40. investigating Dec 15, 2025, 02:16 PM UTC

    MyPet Shop recovered.

  41. investigating Dec 15, 2025, 02:37 PM UTC

    MyPet Shop went down.

  42. investigating Dec 15, 2025, 03:02 PM UTC

    MyPet Shop recovered.

  43. investigating Dec 15, 2025, 03:13 PM UTC

    MyPet Shop went down.

  44. investigating Dec 15, 2025, 03:32 PM UTC

    MyPet Shop recovered.

  45. investigating Dec 15, 2025, 03:42 PM UTC

    MyPet Shop went down.

  46. investigating Dec 15, 2025, 04:16 PM UTC

    MyPet Shop recovered.

  47. investigating Dec 15, 2025, 04:37 PM UTC

    MyPet Shop went down.

  48. investigating Dec 15, 2025, 04:51 PM UTC

    MyPet Shop recovered.

  49. investigating Dec 15, 2025, 05:08 PM UTC

    MyPet Shop went down.

  50. investigating Dec 15, 2025, 05:11 PM UTC

    MyPet Shop recovered.

  51. investigating Dec 15, 2025, 05:22 PM UTC

    MyPet Shop went down.

  52. investigating Dec 15, 2025, 05:27 PM UTC

    MyPet Shop recovered.

  53. investigating Dec 15, 2025, 05:37 PM UTC

    MyPet Shop went down.

  54. resolved Dec 15, 2025, 05:57 PM UTC

    MyPet Shop recovered.

Read the full incident report →