MyParcel incident

Mailbox international

Resolved after 2 hours 7 minutes, affecting PostNL | Create digital stamp / mailbox, on February 13, 2026.

identified Feb 13, 2026, 11:23 AM UTC

The issue turned out to be on MyParcel's side. We are working on a solution.

Started
Feb 13, 2026, 10:07 AM UTC
Resolved
Feb 13, 2026, 12:14 PM UTC
Duration
2h 7m
Detected by Pingoru
Feb 13, 2026, 10:07 AM UTC

Affected components

PostNL | Create digital stamp / mailbox

Update timeline

  1. identified Feb 13, 2026, 10:07 AM UTC

    You're temporarily unable to create international mailbox parcels. Mailbox parcels within the Netherlands can still be created as usual. PostNL is working on a solution. We'll keep you updated.

  2. identified Feb 13, 2026, 11:23 AM UTC

    The issue turned out to be on MyParcel's side. We are working on a solution.

  3. resolved Feb 13, 2026, 12:14 PM UTC

    This incident has been resolved.

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