MyParcel incident
Platform taken offline as a preventive measure due to vulnerabilities in an external component
Notice Vendor's status page →
Resolved after 8 hours 22 minutes, affecting Shipments and PostNL | Create normal shipment and 1 more, on October 21, 2026.
We are continuing to monitor for any further issues.
Affected components
ShipmentsPostNL | Create normal shipmentAmazonDelivery optionsPostNL | Create digital stamp / mailboxBol.Email servicesPostNL | Delivery optionsMyParcel webshop ordersPostNL | Shipment status update
Update timeline
- identified Oct 21, 2026, 10:53 AM UTC
We are waiting for a patch to become available Expected at 16:00, validation and implementation will then start.
- identified Oct 21, 2026, 01:52 PM UTC
Patch is available and is being validated and implemented.
- monitoring Oct 21, 2026, 04:03 PM UTC
The patch is validated and implemented, the platform is back to operational state.
- monitoring Oct 21, 2026, 04:05 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 21, 2026, 07:16 PM UTC
This incident has been resolved.
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