MyParcel incident
The MyParcel API and components using it (like the Backoffice) are slow
Major Vendor's status page →
Resolved after 2 hours 33 minutes, affecting Shipments and Delivery options and 1 more, on March 30, 2026.
The MyParcel API and components using it (like the Backoffice) are slow, instead of down.
Affected components
ShipmentsDelivery optionsEmail servicesWebhooksBackofficeEasy Return Service Europe PostNL
Update timeline
- investigating Mar 30, 2026, 01:39 PM UTC
We are currently investigating this issue.
- investigating Mar 30, 2026, 02:21 PM UTC
We are still investigating the issue.
- identified Mar 30, 2026, 03:21 PM UTC
We identified the component which is causing the current issue, it concerns a specific AWS service. We are currently in close contact with AWS, to get more details which can help solving the issue.
- identified Mar 30, 2026, 03:25 PM UTC
The MyParcel API and components using it (like the Backoffice) are slow, instead of down.
- resolved Mar 30, 2026, 04:13 PM UTC
This incident has been resolved.
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