MyParcel incident

Delivery options not working properly

Resolved after 4 hours 16 minutes, affecting Delivery options, on March 13, 2025.

identified Mar 13, 2025, 12:58 PM UTC

No update.

Started
Mar 13, 2025, 08:58 AM UTC
Resolved
Mar 13, 2025, 01:15 PM UTC
Duration
4h 16m
Detected by Pingoru
Mar 13, 2025, 08:58 AM UTC

Affected components

Delivery options

Update timeline

  1. investigating Mar 13, 2025, 08:58 AM UTC

    We are currently investigating this issue.

  2. identified Mar 13, 2025, 09:54 AM UTC

    The issue is caused by issues in the connection to the PostNL API. We are in contact with PostNL to get this issue solved.

  3. identified Mar 13, 2025, 12:58 PM UTC

    No update.

  4. resolved Mar 13, 2025, 01:15 PM UTC

    This incident has been resolved.

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