MyParcel incident

Fetching of dates and times for delivery options for PostNL is currently not working

Resolved after 15 hours 50 minutes, affecting PostNL | Delivery options, on May 23, 2025.

resolved May 23, 2025, 11:18 PM UTC

We managed to fix the issue ourselves, delivery options are working as expected now.

Started
May 23, 2025, 07:28 AM UTC
Resolved
May 23, 2025, 11:18 PM UTC
Duration
15h 50m
Detected by Pingoru
May 23, 2025, 07:28 AM UTC

Affected components

PostNL | Delivery options

Update timeline

  1. investigating May 23, 2025, 07:28 AM UTC

    We are currently investigating this issue.

  2. investigating May 23, 2025, 10:54 AM UTC

    PostNL is investigating the issue.

  3. identified May 23, 2025, 02:37 PM UTC

    PostNL identified the issue and planned to have the issue fixed Monday 26th of May in the morning.

  4. identified May 23, 2025, 11:17 PM UTC

    We managed to fix the issue ourselves, delivery options are working as expected now.

  5. resolved May 23, 2025, 11:18 PM UTC

    We managed to fix the issue ourselves, delivery options are working as expected now.

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