MyParcel incident

Temporary outage: European return label via PostNL not available

Resolved after 2 hours 18 minutes, affecting Shipments and MyParcel NL and 1 more, on September 5, 2025.

identified Sep 05, 2025, 01:29 PM UTC

Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.

Started: Sep 05, 2025, 01:29 PM UTC
Resolved: Sep 05, 2025, 03:48 PM UTC
Duration: 2h 18m
Detected by Pingoru: Sep 05, 2025, 01:29 PM UTC

Affected components

ShipmentsMyParcel NLEasy Return Service Europe PostNL

Update timeline

identified Sep 05, 2025, 01:29 PM UTC

Unfortunately, creating a European return label is currently not possible. PostNL is working hard on a solution and is doing everything possible to resolve this issue as soon as possible.
resolved Sep 05, 2025, 03:48 PM UTC

This incident has been resolved.

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