MYOB incident

In-Tray – Intermittent Document Scanning Errors

Resolved after 17 hours 57 minutes, affecting MYOB Business and Accountright and 1 more, on October 29, 2026.

resolved Oct 29, 2026, 09:18 PM UTC

Thanks for your patience while we worked on this issue. Service has now been restored. If you continue to experience scanning errors, please re-upload the document in question. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

Started
Oct 29, 2026, 03:21 AM UTC
Resolved
Oct 29, 2026, 09:18 PM UTC
Duration
17h 57m
Detected by Pingoru
Oct 29, 2026, 03:21 AM UTC

Affected components

MYOB BusinessAccountrightSOLO APP

Update timeline

  1. investigating Oct 29, 2026, 03:21 AM UTC

    Our team is currently investigating an issue where you may experience intermittent errors when scanning documents into In-Tray. Workaround: Please retry scanning the document if an error occurs. We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

  2. resolved Oct 29, 2026, 09:18 PM UTC

    Thanks for your patience while we worked on this issue. Service has now been restored. If you continue to experience scanning errors, please re-upload the document in question. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

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