MYOB Outage History

Started Oct 15, 2026, 05:43 AM UTC· resolved Oct 19, 2026, 09:44 PM UTC

1. investigating Oct 15, 2026, 05:43 AM UTC

   Our team is investigating an issue causing delays in merchant payments. We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

2. resolved Oct 19, 2026, 09:44 PM UTC

   Thanks for your patience while we worked on this issue. Service has now been restored. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

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Started Oct 14, 2026, 09:17 PM UTC· resolved Oct 19, 2026, 04:16 AM UTC

1. monitoring Oct 14, 2026, 09:17 PM UTC

   We have observed an increase in errors indicating that payers are unable to use the "Pay Now" functionality on open invoices, receiving a "Something has gone wrong" error message. This issue affects files running versions earlier than the current major release (2026.9). To ensure online payments for open invoices continue to function correctly for payee's, customers using a version prior to 2026.9 will need to update to the latest major release by logging in to their file and allowing the update to be applied. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

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Started Oct 12, 2026, 09:31 PM UTC· resolved Oct 13, 2026, 12:09 AM UTC

1. identified Oct 12, 2026, 09:31 PM UTC

   Our team is currently investigating and working to resolve an issue affecting access to some MYOB Acumatica sites. We apologise for any inconvenience this may cause and appreciate your patience while we work to restore service as quickly as possible. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

2. resolved Oct 13, 2026, 12:09 AM UTC

   Thanks for your patience while we worked on this issue. Service has now been restored. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

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Started Oct 12, 2026, 12:44 AM UTC· resolved Oct 12, 2026, 02:23 AM UTC

1. investigating Oct 12, 2026, 12:44 AM UTC

   Our team is currently investigating an issue with loading Online BAS pages in-product. We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

2. resolved Oct 12, 2026, 02:23 AM UTC

   Thanks for your patience while we worked on this issue. Service has now been restored. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

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Started Oct 10, 2026, 10:33 PM UTC· resolved Oct 11, 2026, 08:23 PM UTC

1. investigating Oct 10, 2026, 10:33 PM UTC

   Our team is currently investigating an issue affecting new file creation via the online checkout We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

2. monitoring Oct 11, 2026, 04:28 AM UTC

   Thank you for your patience while we worked to resolve this issue. Checkout services have now been restored, and the backlog of orders is processing as expected. If you purchased a product between 10 October, 4:00 AM and 10 October, 11:50 AM, your files should become available within the next 24 hours. We will continue to provide updates as the remaining backlog is cleared.

3. resolved Oct 11, 2026, 08:23 PM UTC

   Thanks for your patience while we worked on this issue. Service has now been restored. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

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Started Oct 09, 2026, 06:58 AM UTC· resolved Oct 13, 2026, 08:28 PM UTC

1. identified Oct 09, 2026, 06:58 AM UTC

   Our team is currently investigating an issue affecting access to the developer portal for some of our partners We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

2. resolved Oct 13, 2026, 08:28 PM UTC

   Thanks for your patience while we worked on this issue. Service has now been restored. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

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Started Oct 09, 2026, 04:55 AM UTC· resolved Oct 09, 2026, 06:02 AM UTC

1. investigating Oct 09, 2026, 04:55 AM UTC

   Our team is currently investigating an issue with confirmation emails not being sent after registering for PaySuper, including mobile number verification emails. We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

2. resolved Oct 09, 2026, 06:02 AM UTC

   Thanks for your patience while we worked on this issue. Service has now been restored. Outstanding emails are being processed and will be delivered soon. "If you are experiencing an issue that doesn't relate to this notification, you can join our MYOB Community or visit our MYOB Support site to find more information, help and contact details"

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