MyCase incident

Partial Outage- Advanced Tier Search Functionality

Resolved after 19 hours 37 minutes, affecting MyCase, on March 23, 2026.

monitoring Mar 23, 2026, 10:10 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 23, 2026, 05:21 PM UTC
Resolved
Mar 24, 2026, 12:59 PM UTC
Duration
19h 37m
Detected by Pingoru
Mar 23, 2026, 05:21 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Mar 23, 2026, 05:21 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 23, 2026, 10:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2026, 12:59 PM UTC

    This incident has been resolved.

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