Resolved after 3 hours 53 minutes, affecting MyCase, on October 5, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
MyCase
Update timeline
- investigating Oct 05, 2026, 05:25 PM UTC
We are aware of degraded search for Advanced tier users, and we are actively investigating.
- monitoring Oct 05, 2026, 05:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 05, 2026, 09:18 PM UTC
This incident has been resolved.
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