Resolved after 4 hours, affecting MyCase, on November 19, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
MyCase
Update timeline
- investigating Nov 19, 2024, 06:08 PM UTC
Some users are experiencing errors when trying to log in to their MyCase account. While we investigate and fix the issue, this login page will work successfully: https://auth.mycase.com/login_sessions/new?client_id=tCEM8hNY7GaC2c8P&response_type=code
- monitoring Nov 19, 2024, 06:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 19, 2024, 10:09 PM UTC
This incident has been resolved.
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