MyCase incident

Degraded Login Performance

Resolved after 1 hour 27 minutes, affecting MyCase, on February 4, 2025.

monitoring Feb 04, 2025, 10:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 04, 2025, 09:09 PM UTC
Resolved
Feb 04, 2025, 10:36 PM UTC
Duration
1h 27m
Detected by Pingoru
Feb 04, 2025, 09:09 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Feb 04, 2025, 09:09 PM UTC

    We are currently investigating this issue.

  2. identified Feb 04, 2025, 09:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 04, 2025, 10:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 04, 2025, 10:36 PM UTC

    This incident has been resolved.

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