MyCase incident

MyCase Search Slowness

Minor Vendor's status page →

Resolved after 2 hours 18 minutes, affecting MyCase, on March 3, 2025.

monitoring Mar 03, 2025, 08:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 03, 2025, 08:04 PM UTC
Resolved
Mar 03, 2025, 10:22 PM UTC
Duration
2h 18m
Detected by Pingoru
Mar 03, 2025, 08:04 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Mar 03, 2025, 08:04 PM UTC

    MyCase is currently experiencing degraded performance of the search feature. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Please check back on this page and we will provide an update shortly.

  2. identified Mar 03, 2025, 08:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 03, 2025, 08:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2025, 10:22 PM UTC

    This incident has been resolved.

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