MyCase incident

Degraded performance - 500 error

Major Vendor's status page →

Resolved after 15 minutes, affecting MyCase, on June 30, 2025.

identified Jun 30, 2025, 09:28 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jun 30, 2025, 09:19 PM UTC
Resolved
Jun 30, 2025, 09:34 PM UTC
Duration
15m
Detected by Pingoru
Jun 30, 2025, 09:19 PM UTC

Affected components

MyCase

Update timeline

  1. investigating Jun 30, 2025, 09:19 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 30, 2025, 09:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 30, 2025, 09:28 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 30, 2025, 09:34 PM UTC

    This incident has been resolved.

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