Resolved after 2 hours 26 minutes, affecting Mux Dashboard and Mux Data - Data Collection, on January 25, 2026.
Our team has implemented a fix to resolve the issue and is monitoring the situation. We'll post an update as soon as the issue is fully resolved.
Affected components
Update timeline
- investigating Jan 25, 2026, 10:42 AM UTC
We are currently investigating errors in Mux Data, that are impacting some customers' metric collection, beginning at approximately 0935 UTC. We apologize for the inconvenience and will share an update once we have more information.
- monitoring Jan 25, 2026, 12:08 PM UTC
Our team has implemented a fix to resolve the issue and is monitoring the situation. We'll post an update as soon as the issue is fully resolved.
- resolved Jan 25, 2026, 01:09 PM UTC
This incident has been resolved.
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