Is Mux down?
Last checked 8m agoNo incidents right now.
Mux is operational right now. Last checked 8m ago; the most recent incident resolved 27d ago.
Real-time Mux status, recent outages, and incident history — pulled directly from Mux's official status page at https://status.mux.com every 5 minutes. Pingoru tracks 8 Mux services and has captured 10 incidents in the last 90 days (96.53% uptime). Get email, Slack, Discord, or webhook alerts the moment Mux reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 4 updates
- investigating · Aug 17, 2026, 02:55 PM UTC
We are investigating an issue where CSV exports are delayed beginning 8/13 to today.
- identified · Aug 17, 2026, 03:25 PM UTC
The issue has been identified and we have started the process of running delayed exports jobs.
- identified · Aug 17, 2026, 08:17 PM UTC
Export jobs are being run for the next 24 hours, beginning with 8/13. We will notify here when the jobs are complete and exports are available.
- resolved · Aug 18, 2026, 04:31 PM UTC
This incident has been resolved, export jobs are complete
Latest: This incident has been resolved, export jobs are complete
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- Mux Video - VOD
Timeline · 3 updates
- investigating · Jul 21, 2026, 12:57 AM UTC
We are currently investigating slowness in asset creation that affects limited number of assets in one of our North America cloud locations.
- monitoring · Jul 21, 2026, 01:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 21, 2026, 01:15 AM UTC
The fix resolved the issue and asset creation back to operational.
Latest: The fix resolved the issue and asset creation back to operational.
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- Mux Video - VODMux Video - Live
Timeline · 5 updates
- identified · Jul 15, 2026, 07:13 PM UTC
Customers may experience issues with video live and/or playback. Root cause has been identified and fix is being worked on. More updates to come as we have it.
- monitoring · Jul 15, 2026, 09:06 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Jul 15, 2026, 09:06 PM UTC
We have identified service disruption in underlying cloud infrastructure in a single availability zone, which impacted a portion of video ingestion and playback. We have routed traffic away from the affected infrastructure and are continuing to monitor while we work with the service provider on resolution.
- monitoring · Jul 16, 2026, 12:21 AM UTC
All customer impact has been mitigated. Traffic remains directed away from the affected infrastructure while we work with our cloud provider on the underlying issue. We will remain in this state until we have fully validated the issue is resolved and we can safely restore normal operation. Once normal operation is restored, we will update and close this incident accordingly.
- resolved · Jul 16, 2026, 05:07 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Mux Video - VODMux Video - Live
Timeline · 5 updates
- investigating · Jul 14, 2026, 05:09 PM UTC
We are investigating reports of video playback failures. Some customers may experience playback errors or timeouts.
- identified · Jul 14, 2026, 05:13 PM UTC
The issue has been identified and a fix is being implemented.
- identified · Jul 14, 2026, 05:43 PM UTC
We are continuing to work on a fix for this issue.
- monitoring · Jul 14, 2026, 06:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Jul 14, 2026, 08:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Mux Video - VODMux Video - Live
Timeline · 5 updates
- investigating · Jul 13, 2026, 08:42 PM UTC
We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. We will provide updates as more information becomes available.
- investigating · Jul 13, 2026, 09:11 PM UTC
We are continuing to investigate this issue.
- identified · Jul 13, 2026, 09:33 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Jul 14, 2026, 12:43 AM UTC
A fix has been implemented and we are monitoring the situation
- resolved · Jul 14, 2026, 08:46 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Mux outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Mux outage history →Or sign up free to get alerts when Mux breaks · 10 free monitors · No credit card
- Mux Data CSV Exports Delayed ResolvedStarted Aug 17, 2026, 02:55 PM UTC · Resolved Aug 18, 2026, 04:31 PM UTC · 1d 1h
- Started Jul 21, 2026, 12:57 AM UTC · Resolved Jul 21, 2026, 01:15 AM UTC · 18m
- video live and playback issues ResolvedStarted Jul 15, 2026, 07:13 PM UTC · Resolved Jul 16, 2026, 05:07 PM UTC · 21h 53m
- Video Playback Issues ResolvedStarted Jul 14, 2026, 05:09 PM UTC · Resolved Jul 14, 2026, 08:01 PM UTC · 2h 52m
- Live stream disruptions ResolvedStarted Jul 13, 2026, 08:42 PM UTC · Resolved Jul 14, 2026, 08:46 AM UTC · 12h 3m
- Live Stream Disruptions ResolvedStarted Jul 08, 2026, 05:29 PM UTC · Resolved Jul 09, 2026, 02:02 PM UTC · 20h 32m
- Mux Data beacon collection issues ResolvedStarted Jul 01, 2026, 10:35 PM UTC · Resolved Jul 02, 2026, 01:13 AM UTC · 2h 37m
- Live Stream Disconnects ResolvedStarted Jun 26, 2026, 04:50 PM UTC · Resolved Jun 26, 2026, 06:48 PM UTC · 1h 57m