Resolved after 2 hours 23 minutes, affecting Mux Dashboard and Mux Video - VOD and 1 more, on October 28, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Mux DashboardMux Video - VODMux Video - LiveMux Data - Data Collection
Update timeline
- investigating Oct 28, 2026, 11:42 PM UTC
We are seeing errors across Mux Video and are investigating
- investigating Oct 28, 2026, 11:52 PM UTC
Mux Data Collection is also delayed. Continuing to investigate.
- identified Oct 29, 2026, 12:14 AM UTC
The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.
- identified Oct 29, 2026, 12:18 AM UTC
Data collection, streaming, and alerting was delayed during that window.
- monitoring Oct 29, 2026, 12:47 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2026, 02:05 AM UTC
This incident has been resolved.
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