Resolved after 1 hour 23 minutes, affecting Mux Dashboard and Mux Data - Data Collection, on February 1, 2026.
We've taken corrective action and are monitoring the results. Tail latencies have fully recovered.
Affected components
Update timeline
- investigating Feb 01, 2026, 09:56 PM UTC
We are investigating an issue where monitoring data is significantly delayed
- investigating Feb 01, 2026, 10:17 PM UTC
Elevated latency in the processing of incoming monitoring data began approximately 21:35 UTC. This impacted most customers that have access to monitoring data. Latency has starting improving, and we continue to investigate root cause.
- monitoring Feb 01, 2026, 10:25 PM UTC
We've taken corrective action and are monitoring the results. Tail latencies have fully recovered.
- resolved Feb 01, 2026, 11:20 PM UTC
This incident has been resolved.
Your product runs on more than Mux
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services