Mux incident
Direct upload failures and playback failures for some customers
Major Vendor's status page →
Resolved after 1 hour 29 minutes, affecting Mux Video - VOD, on February 23, 2026.
A fix has been implemented and we are monitoring the results. Some customers may have experienced a low number of playback failures during the incident.
Affected components
Mux Video - VOD
Update timeline
- investigating Feb 23, 2026, 02:28 PM UTC
We are investigating an issue causing uploads to direct upload endpoints to fail for some customers. URL based ingest is not affected.
- monitoring Feb 23, 2026, 02:47 PM UTC
A fix has been implemented and we are monitoring the results. Some customers may have experienced a low number of playback failures during the incident.
- resolved Feb 23, 2026, 03:57 PM UTC
This incident has been resolved.
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