Mux incident

Mux Data Monitoring Issues

Resolved after 3 hours 6 minutes, affecting Mux Dashboard and Mux Data - Data Collection, on March 3, 2026.

monitoring Mar 03, 2026, 07:55 AM UTC

A fix has been implemented and we are monitoring the results. Latency has returned to normal.

Started
Mar 03, 2026, 05:29 AM UTC
Resolved
Mar 03, 2026, 08:35 AM UTC
Duration
3h 6m
Detected by Pingoru
Mar 03, 2026, 05:29 AM UTC

Affected components

Mux DashboardMux Data - Data Collection

Update timeline

  1. investigating Mar 03, 2026, 05:29 AM UTC

    We are currently investigating an issue with our Mux Data Monitoring collection pipeline. Data may be delayed or missing beginning 05:14 UTC

  2. investigating Mar 03, 2026, 05:56 AM UTC

    We are continuing to investigate and are seeing significant latency in our collection pipeline.

  3. investigating Mar 03, 2026, 06:36 AM UTC

    We are continuing to investigate and will post as soon as we know more.

  4. identified Mar 03, 2026, 07:42 AM UTC

    The issue has been identified and we are implementing a fix. Latency in the system is reduced, but still remains for some customers.

  5. monitoring Mar 03, 2026, 07:55 AM UTC

    A fix has been implemented and we are monitoring the results. Latency has returned to normal.

  6. resolved Mar 03, 2026, 08:35 AM UTC

    This incident has been resolved.

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