Mux incident

Mux Dashboard unavailable

Resolved after 1 hour 28 minutes, affecting Mux Dashboard, on April 9, 2026.

monitoring Apr 09, 2026, 02:27 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 09, 2026, 02:20 PM UTC
Resolved
Apr 09, 2026, 03:49 PM UTC
Duration
1h 28m
Detected by Pingoru
Apr 09, 2026, 02:20 PM UTC

Affected components

Mux Dashboard

Update timeline

  1. investigating Apr 09, 2026, 02:20 PM UTC

    We are currently investigating an issue where dashboard.mux.com is unavailable and may be showing an exception when loaded. All Data and Video services aside from dashboard.mux.com are unaffected.

  2. monitoring Apr 09, 2026, 02:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 09, 2026, 03:49 PM UTC

    This incident has been resolved.

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