Mux incident

Mux Data Pipeline Latency for EU Customers

Resolved after 1 hour 28 minutes, affecting Mux Data - Data Collection, on April 28, 2026.

monitoring Apr 28, 2026, 04:22 PM UTC

We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.

Started
Apr 28, 2026, 04:05 PM UTC
Resolved
Apr 28, 2026, 05:33 PM UTC
Duration
1h 28m
Detected by Pingoru
Apr 28, 2026, 04:05 PM UTC

Affected components

Mux Data - Data Collection

Update timeline

  1. investigating Apr 28, 2026, 04:05 PM UTC

    We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating

  2. monitoring Apr 28, 2026, 04:22 PM UTC

    We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.

  3. resolved Apr 28, 2026, 05:33 PM UTC

    This incident has been resolved.

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