Mux incident

Increased error in Video Live and VOD

Resolved after 3 hours 2 minutes, affecting Mux Video - VOD and Mux Video - Live, on June 18, 2026.

monitoring Jun 18, 2026, 11:31 AM UTC

Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.

Started
Jun 18, 2026, 10:16 AM UTC
Resolved
Jun 18, 2026, 01:18 PM UTC
Duration
3h 2m
Detected by Pingoru
Jun 18, 2026, 10:16 AM UTC

Affected components

Mux Video - VODMux Video - Live

Update timeline

  1. investigating Jun 18, 2026, 10:16 AM UTC

    We are experiencing increased errors with delivery across Live and VOD in Europe regions and are actively investigating.

  2. identified Jun 18, 2026, 10:57 AM UTC

    We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.

  3. monitoring Jun 18, 2026, 11:31 AM UTC

    Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.

  4. resolved Jun 18, 2026, 01:18 PM UTC

    This incident has been resolved.

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