Resolved after 1 hour 47 minutes, affecting Mux Video - VOD and Mux Video - Live, on May 6, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Mux Video - VODMux Video - Live
Update timeline
- investigating May 06, 2026, 04:36 PM UTC
We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
- identified May 06, 2026, 04:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 06, 2026, 05:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 06:24 PM UTC
This incident has been resolved.
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