Resolved after 6 hours 29 minutes, affecting Mux Video - VOD and Mux Video - Live, on April 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Mux Video - VODMux Video - Live
Update timeline
- investigating Apr 21, 2026, 05:36 PM UTC
We are investigating an issue causing delays in processing for some assets.
- investigating Apr 21, 2026, 05:52 PM UTC
We are investigating an issue causing delays in processing for some assets. Additionally, the generation of static renditions, masters, and captions may be delayed.
- identified Apr 21, 2026, 06:14 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 21, 2026, 06:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 22, 2026, 12:06 AM UTC
This incident has been resolved.
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