Mux incident

Elevated rebuffering and startup times for some on-demand assets and live streams

Resolved after 2 hours 1 minute, affecting Mux Video - VOD and Mux Video - Live, on May 5, 2026.

monitoring May 05, 2026, 07:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 05, 2026, 06:52 PM UTC
Resolved
May 05, 2026, 08:54 PM UTC
Duration
2h 1m
Detected by Pingoru
May 05, 2026, 06:52 PM UTC

Affected components

Mux Video - VODMux Video - Live

Update timeline

  1. investigating May 05, 2026, 06:52 PM UTC

    We are currently investigating the issue

  2. identified May 05, 2026, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 05, 2026, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 05, 2026, 08:54 PM UTC

    This incident has been resolved.

Your product runs on more than Mux

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →