Resolved after 1 hour 7 minutes, affecting Mux Dashboard and Mux Data - Data Collection, on August 1, 2025.
A fix has been implemented. Views were delayed from 2025-08-01 21:42:00 to 2025-08-01 22:06:00, and are now available in the system. Some monitoring metrics were inflated/misreported during this time.
Affected components
Update timeline
- investigating Aug 01, 2025, 10:06 PM UTC
We are currently investigating an issue where views not showing up in the API or dashboard beginning 21:42:30 UTC
- identified Aug 01, 2025, 10:13 PM UTC
This issue has been identified as latency in our processing pipeline. There is no data loss and a fix is being implemented.
- monitoring Aug 01, 2025, 10:37 PM UTC
A fix has been implemented. Views were delayed from 2025-08-01 21:42:00 to 2025-08-01 22:06:00, and are now available in the system. Some monitoring metrics were inflated/misreported during this time.
- resolved Aug 01, 2025, 11:14 PM UTC
This incident has been resolved.
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