Resolved after 2 hours 47 minutes, affecting Mux Data - Data Collection, on September 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Mux Data - Data Collection
Update timeline
- investigating Sep 05, 2025, 05:20 PM UTC
We are seeing intermittent drops in monitoring data starting 15:13 UTC that then fill in over time. We are currently investigating.
- investigating Sep 05, 2025, 05:53 PM UTC
We are continuing to investigate where in our pipeline the latency is coming from. Customers will continue to see the leading edge of monitoring data be artificially low and fill in over time.
- identified Sep 05, 2025, 06:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 05, 2025, 07:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 05, 2025, 08:08 PM UTC
This incident has been resolved.
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