Mux incident
We are investigating an issue causing increased error rates for video ingest and playback for assets and live streams
Major Vendor's status page →
Resolved after 1 hour 43 minutes, affecting Mux Video - VOD and Mux Video - Live, on September 22, 2025.
Error rates have returned to normal, and the team are continuing to investigate and address the root cause of this error spike.
Affected components
Mux Video - VODMux Video - Live
Update timeline
- investigating Sep 22, 2025, 02:54 PM UTC
The Mux engineering team are investigating.
- monitoring Sep 22, 2025, 03:25 PM UTC
Error rates have returned to normal, and the team are continuing to investigate and address the root cause of this error spike.
- resolved Sep 22, 2025, 04:38 PM UTC
This incident has been resolved.
Your product runs on more than Mux
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services