MultiSafepay incident
Major performance degradation of Bancontact payments
Major Vendor's status page →
Resolved after 7 minutes, affecting Payments, on May 20, 2026.
Traffic has returned to regular performance levels, the incident appears outside of our infrastructure. We’ll be monitoring for now.
Affected components
Payments
Update timeline
- investigating May 20, 2026, 01:36 PM UTC
We are currently investigating a major performance degradation of Bancontact payments. Once more information is available we will update
- monitoring May 20, 2026, 01:41 PM UTC
Traffic has returned to regular performance levels, the incident appears outside of our infrastructure. We’ll be monitoring for now.
- resolved May 20, 2026, 01:44 PM UTC
The incident has been resolved outside of our infrastructure.
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