MultiSafepay incident

Notification delivery performance degradation

Resolved after 1 hour 19 minutes, affecting API and Payments, on September 12, 2026.

investigating Sep 12, 2026, 04:42 PM UTC

We are continuing to investigate this issue.

Started
Sep 12, 2026, 03:26 PM UTC
Resolved
Sep 12, 2026, 04:45 PM UTC
Duration
1h 19m
Detected by Pingoru
Sep 12, 2026, 03:26 PM UTC

Affected components

APIPayments

Update timeline

  1. investigating Sep 12, 2026, 03:26 PM UTC

    We are currently experiencing a delay in notification processing which can partially affect Cloud POS transactions. A fix is being deployed.

  2. investigating Sep 12, 2026, 04:42 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 12, 2026, 04:45 PM UTC

    This incident has been resolved.

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