MultiSafepay incident

EXTERNAL - iDEAL: Disruption at Rabobank

Resolved after 3 hours 11 minutes, affecting Payments, on May 3, 2025.

resolved May 03, 2025, 05:49 PM UTC

The incident has been resolved as of 18:56 CEST. For more details https://availability.ideal.nl/

Started
May 03, 2025, 02:37 PM UTC
Resolved
May 03, 2025, 05:49 PM UTC
Duration
3h 11m
Detected by Pingoru
May 03, 2025, 02:37 PM UTC

Affected components

Payments

Update timeline

  1. identified May 03, 2025, 02:37 PM UTC

    Issuer Rabobank is encountering conversion issues that are causing payment failures since 15:13 CEST. We're monitoring the situation and awaiting resolution by Rabobank. For more details: https://availability.ideal.nl/

  2. resolved May 03, 2025, 05:49 PM UTC

    The incident has been resolved as of 18:56 CEST. For more details https://availability.ideal.nl/

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