MultiSafepay incident
Payment method performance degradation - PayPal Transactions
Resolved after 6 hours 53 minutes, affecting Payments, on October 6, 2025.
Transaction processing has remained stable since 18:30 CEST, and no further duplication scenarios have been observed. We’ll continue to monitor closely, but the incident will be closed for now pending any new findings.
Affected components
Update timeline
- investigating Oct 06, 2025, 10:51 AM UTC
We’ve identified an issue where, in specific scenarios, PayPal transactions are being duplicated. Our team is actively working with PayPal to determine the root cause and implement a resolution.
- resolved Oct 06, 2025, 05:45 PM UTC
Transaction processing has remained stable since 18:30 CEST, and no further duplication scenarios have been observed. We’ll continue to monitor closely, but the incident will be closed for now pending any new findings.
Your product runs on more than MultiSafepay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services