Resolved after 21 hours 58 minutes, affecting Payments, on October 6, 2025.
The incident at KBC was resolved around 08:00 CEST. Transaction processing has since returned to normal, with conversions performing as expected.
Affected components
Update timeline
- identified Oct 06, 2025, 09:31 AM UTC
An incident has been identified at KBC, resulting in a failure to process KBC payments since 10:52 CEST We are currently awaiting further updates from KBC regarding the resolution of the issue. Further communication will follow as soon as more information becomes available.
- resolved Oct 07, 2025, 07:29 AM UTC
The incident at KBC was resolved around 08:00 CEST. Transaction processing has since returned to normal, with conversions performing as expected.
Your product runs on more than MultiSafepay
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services