MultiSafepay incident

PayPal Transaction Status issue

Resolved after 9 minutes, affecting Payments, on October 7, 2025.

monitoring Oct 07, 2025, 10:41 AM UTC

A fix has been implemented, and we are currently monitoring the results to ensure full recovery of PayPal transaction status processing.

Started
Oct 07, 2025, 10:32 AM UTC
Resolved
Oct 07, 2025, 10:42 AM UTC
Duration
9m
Detected by Pingoru
Oct 07, 2025, 10:32 AM UTC

Affected components

Payments

Update timeline

  1. investigating Oct 07, 2025, 10:32 AM UTC

    An issue has been identified affecting the processing of PayPal transaction statuses. Our technical team is currently investigating the root cause to restore normal operation as soon as possible.

  2. monitoring Oct 07, 2025, 10:41 AM UTC

    A fix has been implemented, and we are currently monitoring the results to ensure full recovery of PayPal transaction status processing.

  3. resolved Oct 07, 2025, 10:42 AM UTC

    The incident has been resolved.

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