MOREnet experienced a major incident on September 11, 2026 affecting MOREnet Aggregation, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 11, 2026, 08:37 PM UTC
MOREnet engineers are investigating a possible fiber cut affecting some Unite Private Networks (Segra) aggregation. Updates will follow. Affected sites: Fort Osage R-I Kansas City Art Institute Kansas City Public Library - Main Library Kansas City Public Library - Plaza Branch Platte Co. R-III MOREnet NOC
- identified Sep 11, 2026, 09:37 PM UTC
Segra has tracked down the issue. This appears to be an equipment failure. Segra is looping in their field techs to get this fixed. We'll share the next update as soon as we hear more. MOREnet NOC
- monitoring Sep 11, 2026, 11:17 PM UTC
Segra has implemented a fix and we are seeing all circuits come back up. MOREnet NOC
- resolved Sep 11, 2026, 11:20 PM UTC
This incident has been resolved.