Resolved after 1 hour 13 minutes, affecting MoonPay App, on October 10, 2025.
We've rolled out a fix. We're currently monitoring the issue, and will provide an update soon.
Affected components
Update timeline
- identified Oct 10, 2025, 04:43 PM UTC
We've spotted that something has gone wrong with MoonTag Request flow. We're have identified it is related to flow property using fixed-rate as the value when fetching pair limits on swaps.xyz v1.
- identified Oct 10, 2025, 04:47 PM UTC
We've spotted that something has gone wrong with MoonTag Request. We're currently investigating the issue, and will provide an update soon.
- monitoring Oct 10, 2025, 05:38 PM UTC
We've rolled out a fix. We're currently monitoring the issue, and will provide an update soon.
- resolved Oct 10, 2025, 05:56 PM UTC
We think the impact from the issue is over.
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