MoonPay incident

Can't continue during buy flow

Resolved after 6 minutes, affecting MoonPay App, on October 2, 2026.

identified Oct 02, 2026, 01:18 PM UTC

Deploying a fix

Started
Oct 02, 2026, 01:13 PM UTC
Resolved
Oct 02, 2026, 01:20 PM UTC
Duration
6m
Detected by Pingoru
Oct 02, 2026, 01:13 PM UTC

Affected components

MoonPay App

Update timeline

  1. investigating Oct 02, 2026, 01:13 PM UTC

    We're currently investigating why some users can't proceed on the buy flow. We'll provide an update soon.

  2. identified Oct 02, 2026, 01:18 PM UTC

    Deploying a fix

  3. resolved Oct 02, 2026, 01:20 PM UTC

    This incident has been resolved.

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