MoonPay incident

Processing of some transactions is delayed

Resolved after 3 hours 55 minutes, affecting On-ramp Widget, on October 17, 2025.

monitoring Oct 17, 2025, 03:43 PM UTC

The issue has been resolved. We're actively monitoring the situation to confirm continued stability.

Started
Oct 17, 2025, 12:08 PM UTC
Resolved
Oct 17, 2025, 04:04 PM UTC
Duration
3h 55m
Detected by Pingoru
Oct 17, 2025, 12:08 PM UTC

Affected components

On-ramp Widget

Update timeline

  1. identified Oct 17, 2025, 12:08 PM UTC

    Some transactions are currently facing a delay. We've identified the problem and are currently working on resolving the issue.

  2. monitoring Oct 17, 2025, 03:43 PM UTC

    The issue has been resolved. We're actively monitoring the situation to confirm continued stability.

  3. resolved Oct 17, 2025, 04:04 PM UTC

    This incident has been resolved.

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