Resolved after 28 minutes, affecting MoonPay App, on October 20, 2025.
We've spotted that something has gone wrong. We're currently investigating the issue while working with our balances provider, and will provide an update soon.
Affected components
MoonPay App
Update timeline
- identified Oct 20, 2025, 09:35 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue while working with our balances provider, and will provide an update soon.
- resolved Oct 20, 2025, 10:03 PM UTC
BTC balances displaying on the app have been restored.
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