Resolved after 42 minutes, affecting MoonPay App and Wallet Balances, on November 6, 2025.
The issue should now be fixed - all balances should load fine now. We'll keep monitoring the changes.
Affected components
MoonPay AppWallet Balances
Update timeline
- identified Nov 06, 2025, 02:12 PM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
- monitoring Nov 06, 2025, 02:15 PM UTC
The issue should now be fixed - all balances should load fine now. We'll keep monitoring the changes.
- resolved Nov 06, 2025, 02:55 PM UTC
The issue has been fixed. Loading balances is now back to normal.
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