MoonPay incident

Interac Processing Delays

Resolved after 2 hours 44 minutes, affecting API and On-ramp Widget and 1 more, on February 10, 2026.

resolved Feb 10, 2026, 04:45 PM UTC

The impact from the issue is over and all overdue Interac payments have been processed.

Started
Feb 10, 2026, 02:01 PM UTC
Resolved
Feb 10, 2026, 04:45 PM UTC
Duration
2h 44m
Detected by Pingoru
Feb 10, 2026, 02:01 PM UTC

Affected components

APIOn-ramp WidgetDiscovery

Update timeline

  1. identified Feb 10, 2026, 02:01 PM UTC

    We're experiencing delays with interac payment processing. The team has identified the issue and is actively working on a fix

  2. monitoring Feb 10, 2026, 02:57 PM UTC

    The team has deployed a fix and the issue is currently resolved. We'll be monitoring it closely for the next few hours

  3. resolved Feb 10, 2026, 04:45 PM UTC

    The impact from the issue is over and all overdue Interac payments have been processed.

Your product runs on more than MoonPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →