Resolved after 16 hours 51 minutes, affecting API and On-ramp Widget and 1 more, on July 31, 2026.
Some on-chain wallet balances for newly-created wallets may not reflect recent on-chain activity immediately. Buy, Sell, and Swap transactions are still being processed successfully.
Affected components
Update timeline
- investigating Jul 31, 2026, 02:57 AM UTC
We are currently investigating increased latency on the MoonPay API, affecting the Buy and Sell flows, and the MoonPay App.
- monitoring Jul 31, 2026, 03:45 AM UTC
The issue is resolved and the MoonPay API is returning to normal operations. Engineers continue to monitor recovery.
- monitoring Jul 31, 2026, 04:29 AM UTC
Some on-chain wallet balances for newly-created wallets may not reflect recent on-chain activity immediately. Buy, Sell, and Swap transactions are still being processed successfully.
- resolved Jul 31, 2026, 07:49 PM UTC
All systems have returned to normal operation.
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