Resolved after 51 minutes, affecting MoonPay App, on July 16, 2026.
The issue with one of our providers preventing the app from loading token information should be resolved. Actively monitoring for any additional issues.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
MoonPay App
Update timeline
- identified Jul 16, 2026, 08:51 AM UTC
We've spotted an issue with one of our providers that prevents the app from loading token information. We notified the provider and are currently investigating a mitigation.
- monitoring Jul 16, 2026, 09:36 AM UTC
The issue with one of our providers preventing the app from loading token information should be resolved. Actively monitoring for any additional issues.
- resolved Jul 16, 2026, 09:42 AM UTC
Provider is back online and our app is working as normal.
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