MoonPay incident

Delays in Wallet Activity Updates for EVM Chains

Resolved after 12 hours 35 minutes, affecting MoonPay App, on June 3, 2026.

resolved Jun 04, 2026, 11:24 AM UTC

Wallet activity updates for Ethereum and EVM-compatible wallets are now processing normally. Users can continue transacting as expected, and recent transactions and wallet activity should appear in the app without further delays. Our team has confirmed the recovery and is continuing to monitor the system to ensure stability. We will provide additional updates if necessary.

Started
Jun 03, 2026, 10:48 PM UTC
Resolved
Jun 04, 2026, 11:24 AM UTC
Duration
12h 35m
Detected by Pingoru
Jun 03, 2026, 10:48 PM UTC

Affected components

MoonPay App

Update timeline

  1. investigating Jun 03, 2026, 10:48 PM UTC

    We are currently investigating delays affecting wallet activity updates for some Ethereum and EVM-compatible wallets. Users can continue transacting normally. However, recent transactions and wallet activity may take longer than usual to appear in the app. Our team has identified the cause and is actively monitoring recovery. We will provide further updates as more information becomes available.

  2. resolved Jun 04, 2026, 11:24 AM UTC

    Wallet activity updates for Ethereum and EVM-compatible wallets are now processing normally. Users can continue transacting as expected, and recent transactions and wallet activity should appear in the app without further delays. Our team has confirmed the recovery and is continuing to monitor the system to ensure stability. We will provide additional updates if necessary.

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