MoonPay incident

Balances in the MoonPay app are not loading

Resolved after 45 minutes, affecting MoonPay App, on May 22, 2026.

monitoring May 22, 2026, 03:18 PM UTC

We investigated the issue, deployed a fix and we're monitoring.

Started
May 22, 2026, 02:49 PM UTC
Resolved
May 22, 2026, 03:34 PM UTC
Duration
45m
Detected by Pingoru
May 22, 2026, 02:49 PM UTC

Affected components

MoonPay App

Update timeline

  1. identified May 22, 2026, 02:49 PM UTC

    Balances in the MoonPay app are not loading. We're currently investigating the issue, and will provide an update soon.

  2. monitoring May 22, 2026, 03:18 PM UTC

    We investigated the issue, deployed a fix and we're monitoring.

  3. resolved May 22, 2026, 03:34 PM UTC

    The impact from the issue is over.

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