MoonPay incident

Delays processing Apple Pay payments

Resolved after 2 hours 16 minutes, affecting Apple Pay, on May 6, 2026.

monitoring May 06, 2026, 11:54 AM UTC

We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.

Started
May 06, 2026, 10:47 AM UTC
Resolved
May 06, 2026, 01:04 PM UTC
Duration
2h 16m
Detected by Pingoru
May 06, 2026, 10:47 AM UTC

Affected components

Apple Pay

Update timeline

  1. investigating May 06, 2026, 10:47 AM UTC

    We've that payments with Apple Pay and taking longer than expected for some users. We're currently investigating the issue, and will provide an update soon.

  2. identified May 06, 2026, 10:54 AM UTC

    We identified an issue with payments using Apple Pay, which are taking too long for some users. We're currently fixing the issue, and will provide an update soon.

  3. monitoring May 06, 2026, 11:54 AM UTC

    We deployed a fix that reduced the number of affected users. We’re continuing to monitor the situation and will apply further fixes if needed.

  4. resolved May 06, 2026, 01:04 PM UTC

    This incident has been resolved.

Your product runs on more than MoonPay

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →