MoonPay incident

Testnet ramps transactions are currently disabled

Resolved after 20 hours 5 minutes, on September 22, 2026.

identified Sep 23, 2026, 07:26 AM UTC

The issue is identified and a fix is being deployed. We should be in a position to re-enable testnet ramps transactions within a few hours. Apologies for the disruption.

Started
Sep 22, 2026, 04:41 PM UTC
Resolved
Sep 23, 2026, 12:46 PM UTC
Duration
20h 5m
Detected by Pingoru
Sep 22, 2026, 04:41 PM UTC

Update timeline

  1. investigating Sep 22, 2026, 04:41 PM UTC

    Our testnet ramp transactions are currently disabled. We're currently investigating the issue, and will provide an update soon.

  2. investigating Sep 22, 2026, 04:41 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  3. investigating Sep 22, 2026, 04:48 PM UTC

    Our testnet ramp transactions are currently disabled. We're currently investigating the issue, and will provide an update soon.

  4. identified Sep 23, 2026, 07:26 AM UTC

    The issue is identified and a fix is being deployed. We should be in a position to re-enable testnet ramps transactions within a few hours. Apologies for the disruption.

  5. resolved Sep 23, 2026, 12:46 PM UTC

    The issue has been resolved

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