MoonPay incident

DeFi tokens appear as not supported for Trade

Resolved after 4 hours 37 minutes, affecting MoonPay App, on September 10, 2026.

monitoring Sep 10, 2026, 11:10 AM UTC

Majority of DeFi tokens can now be traded. There's still a few exceptions which we're currently investigating.

Started
Sep 10, 2026, 09:47 AM UTC
Resolved
Sep 10, 2026, 02:25 PM UTC
Duration
4h 37m
Detected by Pingoru
Sep 10, 2026, 09:47 AM UTC

Affected components

MoonPay App

Update timeline

  1. investigating Sep 10, 2026, 09:47 AM UTC

    We noticed that DeFi tokens show as not supported when trying to use the Trade feature. We're currently investigating the issue, and will provide an update soon.

  2. identified Sep 10, 2026, 10:04 AM UTC

    Found the issue and fixing it now.

  3. monitoring Sep 10, 2026, 11:10 AM UTC

    Majority of DeFi tokens can now be traded. There's still a few exceptions which we're currently investigating.

  4. resolved Sep 10, 2026, 02:25 PM UTC

    Trade feature back to normal for all tokens.

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